Privacy Policy

1. Introduction

Rejuvenateflush Pty Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly:

• Order Information: Name, phone number, delivery address, payment method
• Contact Information: Email address, phone number, message content
• Automatic Information: IP address, browser type, pages visited, time and date of visits
• Cookies: We use cookies for website functionality, analytics, and user experience

3. How We Use Your Information

We use collected information to:

• Process and fulfill your orders
• Confirm your order and arrange delivery
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security
• Send transactional and promotional communications (with your consent)

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

5. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Essential: Site functionality, security, trust features
• Analytics: Understanding how you use our website (Google Analytics)
• Marketing: Serving targeted advertisements (Google Ads, Consent Mode v2)

You can control cookie preferences through your browser settings or our cookie management tools on the website.

6. Consent Mode v2 & Google Services

We use Google services with Consent Mode v2 enabled. By default, all consent categories (ad storage, analytics storage, ad user data, ad personalization) are set to DENIED. You can update these preferences by clicking "Accept All" or customizing your cookie settings.

7. Third-Party Sharing

We do not sell your personal information. We may share information with:

• Delivery Partners: Courier services for order fulfillment
• Payment Processors: To process cash-on-delivery payments
• Service Providers: Analytics, hosting, and customer support
• Legal Requirements: When required by law or court order

8. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have rights to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights or lodge a complaint, contact us at info@rejuvenateflush.world or call +61 2 8028 3457.

9. Children's Privacy

Our website is not intended for children under 18 years old. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information and terminate the child's account.

10. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, typically:

• Order Information: 7 years for tax and accounting purposes
• Contact Inquiries: 2 years or upon request
• Marketing Data: Until you unsubscribe

11. International Data Transfers

Your information is processed and stored in Australia. We do not transfer data internationally without appropriate legal safeguards.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or concerns, contact us at:

Rejuvenateflush Pty Ltd
Level 3, 128 Pitt Street
Sydney, NSW 2000
Australia

info@rejuvenateflush.world
+61 2 8028 3457
Mon-Fri 9:00-17:00 AEST